CRM Strategies for a Recession

It's no secret that we're in a recession and CRM companies are laying people off because of cutbacks in spend. Being able to run lean and mean allows them to weather the storm and hopefully power out once it's over. A recent article on Inside CRM called "CRM Strategies for a Recession" interviews several people getting their opinions and advice on how to improve lead flow and managing your leads.

Check out their article for the complete scoop.

Comments

[asif]

Thank you so much for posting such an interesting artilcle about CRM. The importance of CRM is growing with time and pace.Recession as effected but this is the real period to make R&D in this industry.

[md235 charger]

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CRM-Gadget enhances CRM on Demand by giving you burning admission to Facebook profiles.

Add the CRM-Gadget Facebook Applet to your Oracle CRM On Demand appliance and you will see Facebook contour pictures for abounding of the bodies you are communicating with. Facebook Integration will additionally affectation your contacts' Facebook cachet and contempo photos. This makes it accessible to add a fresh acquaintance or jump anon to their Facebook page. Sync the abstracts accessible in Facebook with your Oracle CRM On Demand acquaintance abstracts to be able to use it in letters and analyses.

[CRM Services]

This post takes into account all factors of CRM. We all know that sucess of every business depends on the proper CRM services and nowadays every business is trying to give the best CRM solution.

[CRM Software]

Even though the recession continues to bite, the researching on the internet is still high for many businesses. It may not mean they are looking to buy and may not be a lead just yet, but the key is to grab them as a contact, eg email address into your CRM database that is integrated to a webform. Marketing can the use CRM to keep in contact with educational papers,case studies etc. The goal is to be top of mind when they decide to do something. Web strategy and internet marketing are very much linked into CRM at least to try and capture the next opportunity.

[Jason]

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[randy wiggins]

Nice post. Just putting it out there, if you ever need a yacht shipper, look up Yacht Exports. They do a really good job.

[Lead Tracking Software]

Perfect article... As a marketing professional i am in sink with the same thoughts... Retension of the existing customers is the best way to energize yourselves along with the strategy of acquiring new leads... CRM is the proven way of help in these....

[CRM Services]

Thanks for this nice article about CRM.

[Parker]

CRM .The Easy CRM Software for Outlook. Prophet simplifies contact management software, contact manager, small business Sales CRM Software. Prophet is the easiest CRM software because it is built INTO Outlook vs simply synching with Outlook.

[Intelestream Inc]

Tough economic times are those in which CRM is most important. Now more than ever, companies need to have a solid grasp on their customers - past, future, and last but not least, present. As we all learned in B School, it is much more cost effective to sell to your exisiting customers than to focus only on finding new ones. CRM let's you do this. Luckilly CRM does not need to be expensive. Now that it is delivered online, small businesses can partake in this valuable business practice that was previously only available to big companies. Intelestream has developed intelecrm, an online CRM application designed for small and medium sized businesses. We have an affordable pricing model that is based on unlimited users for a flat fee. Check it out at www.intelestream.net/intelecrm

[Adami CRM]

Thank you very much for this great article about CRM. A good and productive CRM tool makes the field force more efficient by saving time of activities recording and giving them the full information in one picture - user friendly, fast querying, many details in one view, visits planning, calendar appointments, visit routes, clients classifications, outlook synchronization and even the ad-hoc reporting. Check the www.adami.com site for more details.

[rafrqleet]

Thanks for writing such an interesting article related to CRM .

[on-demand CRM]

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[Irvin Phillips]

Hey great post.

Article is very informative, it really makes you re-evaluate your own performance and weight your value with the company you work for. Gladly the logistics industry is blooming regardless of the recession. Logistics being worldwide will always have a market of individuals requiring shipments made everywhere. A prime example is the Auto Shipping Network . Check them out at http://www.autoshippingnetwork.com/

[TeamWox web based CRM]

Free for 10 users!

[Daniel Jordan]

Get Facebook in Oracle CRM on Demand
CRM-Gadget enhances CRM on Demand by giving you instant access to Facebook profiles.

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Break the ice. Know the network and the most recent status of your contacts. Add a personal touch to your email.

See someone's picture before you ever meet them. Finally be able to place a face to the name.

[Daniel Jordan]

LinkedIn is one of the most popular tools for business networking. CRM-Gadget enhances CRM on Demand by giving you instant access to LinkedIN profiles.

Add the CRM-Gadget LinkedIN Applet to your Oracle CRM On Demand application and you will see LinkedIn profile data as you send and receive emails. LinkedIN Integration automatically pulls the sender's employer, job title, and photo into the Contact profile. You'll have a direct link to their complete LinkedIn profile and can add them as a LinkedIn connection without leaving Oracle CRM on Demand. Sync the data available in LinkedIN with your Oracle CRM On Demand contact data to be able to use it in reports and analyses.

[Social Networking Software]

Great post, thanks for the information.

[CRM Software]

Very right post on CRM and most important "How CRM help your company in recession time" basically on Sales,Marketing and Customer Satisfaction point of view.And also
Jeffrey Henning,point is very important on how CRM can make leads for your company.

great and thank you

[Jimtop]

http://topcrmapplications.com has a lot of useful information about CRM basics.

[Jimtop]

CRM Application is a very broad subject and requires a very good writer to communicate it's effectiveness.

[BleedingCustomers.com]

No doubt that the economic realities will focus the mind - however it's unlikely that companies that have not understood CRM or the benefits of streamlined processes in the past are suddenly going to "get" it now...

Effective CRM is about much more than efficiency or automation I'm afraid.

[Yogin vora]

Really CRM has lot to do in recession. The relationship of customer to the seller is more important. CRM creates a unique platform for all difficulties...

[Call Center CRM]

I'm finding that the recession has moved people from buying revenue-up propositions to cost-down. This has resulted in a surge of interest and deployment of web self-service applications that can cut down costs, companies such as RightNow Technologies have benefited quite a bit from this recession, as they lead with web self-service.

[Uros]

Agree with Adam, rectify all the mistakes and follow new methodology to survive in the market.

http://intera.si/intrix_crm

[QGate CRM Solutions]

Good blog, making the business more cost effective is always going to be a better move than panicing

[Online CRM]

I am amazed how many folks still don’t realize that you don’t need to pay thousands of dollars anymore for a business solution that can help you do more with less. We all have been using online solutions such as hotmail and gmail for ages now – do you know that you can do the same with an affordable online solution for your business – track your contact, sales, marketing and customer service issues all in one place and all online – no software, no hardware, no IT person – just log in from any internet connection and you have access to your information. You can also try it for free. You can learn more at http://www.SuradoCRM.com/ondemandcrm

[Rose]

guest blogger invitation

Hello,

This is Rose writing from www.huliq.com. I visited your blog and liked your content.

Would you be interested to send us a guest post on any of the issues related to the topics that you cover in your blog. We will publish it in our site www.huliq.com

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HULIQ is indexed by Google News and Google requires that the length of the unique news is at least 5 paragraphs. We desire it to be at least 6 paragraphs if possible. And that all need to be a unique content. Once you send us a new story totally unique we will immediately publish it with you link in it, and within 15 minutes it should be indexed by Google News.

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[email protected]

[Adam Smith]

I also agree that refining your processes can be just as effective as slashing budgets. iGroup can also help you to get pass a recession and optimize your technology budget, reduce IT spending and better manage your business costs, so you can do more with less.

[Web Based CRM]

Making your business more streamlined and more cost effective is far better than just slashing expenditure for the sake of it.

[Online CRM]

Interesting... you would think that CRM vendors, like other technology companies that provide solutions that offer greater business output are doing well in these times because they are all about providing efficiencies to other organizations -- especially when you have to do more with less. Perhaps they should use their own product? Hmmm...

sydney

[Josh]

Sydney hit the nail right on the head. Businesses should be worried about customer retention and trying to lure more business with incentives. CRMs are the perfect way to do this.

The CRM I use, Chili Sales, is a web-based application that helps me hold on to clients because I know their needs and develop a personal relationship them. I treat my clients like much more than a sale because the CRM is client-centric. Not only do I know their business concerns, but I also know their birthdays and other information that makes customers feel valued. When customers feel valued, they will refer their friends and family to your business. Your best sales force is your satisfied customers.

Additionally, I communicate via email campaigns with my clients. The communication center at Chili Sales allows me to send email updates or promotions to my clients with efficiency and ease.

Aside from that, I can profile and engage sales leads, while keeping an interaction history of each client. Chili Sales has saved my business.

Check out www.chilisales.com. It's great. I swear by it.

[Online CRM]

Great points... the key is to retain and to provide incentives to current customers to continue purchasing your products and services. Having said that, how about the 60% or more businesses that still are not using a CRM solution. Not having a CRM solution today is like not having an accounting solution. It just does not make any sense.

-Sydney

[dierk hirschael story]

Raivo Pommer-Eesti
[email protected]

Italien-Schweiz

Italien wird wohl eines der ersten Länder sein, mit denen die Schweiz über ein neues Doppelbesteuerungsabkommen verhandeln wird.

Die Schweizer Aussenministerin Micheline Calmy-Rey hat am Montag in Rom ihrem italienischen Amtskollegen Franco Frattini die Lockerung des Schweizer Bankgeheimnisses gegenüber Ausländern erläutert und die Position der Schweiz dargelegt.

Frattini möchte mit «konkreten Massnahmen» auf die vom Bundesrat am 13. März beschlossene Auflockerung des Bankgeheimnisses reagieren, wie er nach dem Treffen mit Calmy-Rey sagte. Zur Debatte steht eine Revision des Doppelbesteuerungsabkommens nach den internationalen Standards. Sowohl Calmy-Rey als auch Frattini bezeichneten das Verhältnis zwischen Italien und der Schweiz als vorzüglich.

[Adapt Data Solutions]

The positive spin on this is that when properly deployed, CRM solutions can provide business process automation that can actually reduce costs. Think of all the little touch points that are performed manually (secretaries putting things on sticky notes)... once those folks are laid off, the steps still must be performed. With a good CRM solution, this can be accomplished.

http://www.adaptds.com

[Anne Stanton]

Are you going to add RSS feeds to your Blog?

Thanks Anne Stanton
The CRM Lady at www.crmlady.com

[Cheryl]

Check out this blog for surviving in 2009:

http://sellsellsell.salesnexus.com/

[Adam]

Great blog! I couldn't agree more.

-Adam
www.salesnexus.com

[PACE Startegy]

Rectify the mistakes and follow new methodology to survive in the market.

[Louise Druce, Editor, MyCustomer.com]

I agree that refining your processes can be just as effective as slashing busdgets. There are a number of articles on MyCustomer.com looking at survival during the recession and we will be taking a look at the whole issue of business sustainability next month.

[Alex]

Cutbacks in spend is not the only solution to get pass a recession. A recession is a good time for business owners to analyze their processes and see where they can become more efficient or reach new markets. In today's world, recession or not, at some point, they will need softwares. So this said, I'm not too worried for CRM companies.

http://www.myriadsuite.com